As a first time home buyer purchasing a new build Lana was an exceptional help. Lana was well versed in the processes required for new builds and was always available for questions. Just a phone call away, Lana helped us navigate through all the paperwork and answered all of our questions. She gave us plenty of honest advice and knew the harder questions to ask the sales agent during the final hours. All of her help was very much appreciated!
Lana helped us every step of the way finding us a [home]. She had a lot of resources at her disposal as well. She is pleasant and professional. An absolute gem. (March 2021)
Lana is incredible. She spent weeks going through houses with us and was able to patiently handle someone like me who was extremely emotional throughout this process. She made looking for housing especially during a pandemic an actual fun experience and we were able to find a new home for our family. We would recommend Lana to anyone looking for a new home. She was able to find both us and my father a new home within our tight deadline and she never once gave up on looking for us. (March 2021)
When my mother passed away, I asked for recommendations from a staff member at the condominium where she lived and was given Lana’s name as their top recommendation. I found Lana wonderful to deal with, while helping me and my family deal with the business at hand as we struggled with our loss. She was accommodating and well versed with the process and methods and made the experience seamless. Everything flowed very well from the showing to the closing, even during the pandemic times. I appreciate Lana’s expertise while we navigated the circumstances, and would recommend her to anyone looking for a realtor.
We can’t speak highly enough of our experience with Lana Burnley. We were first-time home buyers relocating from Toronto to Ottawa with very little knowledge about how to find the right place. She had a great knowledge of the surrounding area and knew exactly what we were looking for. She was very responsive to our needs and was always available when we needed her to be. Her assistant, Ana Beatriz, was perfect with the last-minute scheduled visit, showing us the house through FaceTime while we were in Toronto. And that’s how we found “the one”! We ended up in a bidding war, Lana and Bia walked us through every step of the process. Anyone looking to purchase a home would be lucky to work with these girls!